Your Shopping Bag - 0 Item(s)

Payment FAQ

1.What payment method does fashionalot.com accept?

2.Can I choose other Payment except Paypal?

3.I have paid, why the order status is still unpaid?

4.Why is my e-Check payment status still pending?

5.What is PayPal?

6.Can I use a credit card with PayPal?

7. How do I get a PayPal account?

8.Is PayPal free?

9.Is paying by Bank Transfer/Western Union free?

10.Why was my order canceled?

11.Why my country isn't available in paypal?

 

1.What payment method does fashionalot.com accept?

fashionalot.com accepts Paypal / Credit Card / Bank transfer / Moneygram / Western Union.

 

2.Can I choose other Payment except Paypal?

Yes, you can pay via Western Union or Bank Telegraphic Transfer.

If your country not in PayPal support list you can pay contact PrimeSale customer service ask the payment details for western union.

For payment sent via Bank Telegraphic Transfer, minimum order amount shall be at least $100.00. Please contact customer service to ask us how to send payment.

 

3.I have paid, why the order status is still unpaid?

Due to PayPal server maintenance, your payment may be delayed sometimes, please wait 2-4 hours and check it again.

 

4.Why is my e-Check payment status still pending?

Payment made by an e-Check will take some days to clear in PayPal. The status will be pending and we will not send your order until it has cleared.

 

5.What is PayPal?

Paypal is the safer, easier way to pay and get paid online. The service gives people simpler ways to send money without sharing financial information, and with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing.

With 128 million active accounts in 193 markets and 25 currencies around the world, PayPal enables global commerce, processing more than 7.6 million payments every day. Because PayPal helps people transact anytime, anywhere and in any way, the company is a driving force behind the growth of mobile commerce and expects to process $ 20 billion in mobile payments in 2013. PayPal is an eBay company and contributed 40 percent of eBay Inc.'s revenues in 2012.

 

6.Can I use a credit card with PayPal?

Yes, you can use Visa, MasterCard, Discover, and American Express with PayPal. When you pay with PayPal, your credit card number is never exposed.

 

7. How do I get a PayPal account?

1). Please visit www.paypal.com and Click the Sign Up page.

2). Select the country or region where you live from the drop-down menu.

3). Choose the type of account that works best for you.

4). Fill out the form and follow the online instructions.

 

8.Is PayPal free?

Yes, it's totally free for the buyer. You can create a PayPal account for free, and there's no charge to transfer funds from your bank account to your PayPal account.

 

9.Is paying by Bank Transfer/Western Union free?

No,they are not free.

For example, if you are paying for a PrimeSale order of $500, and the bank will charge $30 to transfer, please submit for the transfer $530.

If you only submit $500 then the payment that arrives with us (in this example) will only be $470 and we won't be able to send your full order.

PrimeSale pays for any bank currency conversion fees within China Merchants Bank. You can submit bank transfer payments in any currency.

If you pay by western union,you need to go to an western union branch. Please also ask them to provide you clear details so you can account for the fee. Please submit the amount including transfer fee.

 

10.Why was my order canceled?

If we refund money to you and hold your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock. Generally, our customer service staff will contact you by phone or email to discuss with you, but if we can not get in touch with you in 5 days after we receive your payment, we will have to refund for you. As we think, It is our responsibility to ship out your order in time.

Possible reasons for refunding money are:

Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.

The products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ), and there was no response when we contacted you.

 

11.Why my country isn't available in paypal?

Normally you can register free for an account at www.paypal.com

If paypal is not available in your country, it does not matter. You can pay us via credit card payment gateway, bank transfer or western union.

If you have a Paypal account, but you are having problems with sending money or logging into Paypal, you need to speak to Paypal customer service and not us.